Last updated: June 2025

FlowSquad is a self-hosted, on-premises product. You download and run it inside your own infrastructure. We do not operate a cloud service on your behalf, and we do not have access to your codebase, your users, or the artifacts you generate.

1. Who This Policy Applies To

This Privacy Policy applies to:

It does not govern the data that you and your organization process inside your self-hosted FlowSquad installation. That data never leaves your infrastructure and is entirely under your control.

2. Information We Collect on This Website

When you visit flowsquad.ai, standard web server logs may record:

We use this information solely for operating and improving the website. We do not sell or share it with third-party advertisers.

3. Information You Provide to Us

When you contact us (e.g. via support@flowsquad.ai), request a license, or fill in any form on this site, we collect the information you voluntarily submit — such as your name, email address, and organization. We use this only to:

We do not send marketing emails without your explicit consent, and you may opt out of any communications at any time by replying to any email or contacting us directly.

4. What We Do Not Collect

Because FlowSquad runs entirely inside your own infrastructure:

5. LLM Providers

FlowSquad connects to the LLM provider(s) you configure — such as OpenAI, Azure OpenAI, Anthropic, or a locally hosted model. All LLM API calls are made directly from your infrastructure to the provider you have chosen. FlowSquad does not proxy, log, or receive the content of those calls.

The privacy practices of your chosen LLM provider are governed by their own policies. If you require full data isolation, FlowSquad supports fully air-gapped deployment with locally hosted models.

6. License Validation

FlowSquad licenses are validated locally using the license file you receive. The application does not phone home to FlowSquad servers for license checks. If you choose to contact us for a license renewal or upgrade, you do so voluntarily by email.

7. Cookies

This website uses a single local-storage key (fs_theme) to remember your light/dark mode preference. No tracking cookies or third-party cookie scripts are used on this site.

8. Third-Party Services

This website loads the Inter font from Google Fonts. Google may log the font request including your IP address, subject to Google's Privacy Policy. No other third-party scripts or services are loaded on this site.

9. Data Retention

We retain contact and license information for as long as it is needed for support or licensing purposes, or as required by applicable law. You may request deletion of your personal data at any time by emailing support@flowsquad.ai.

10. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete personal data we hold about you. To exercise any of these rights, contact us at support@flowsquad.ai. We will respond within a reasonable timeframe.

11. Security

We take reasonable technical and organisational measures to protect the limited personal data we hold. Because FlowSquad is self-hosted, the security of data processed within your installation is your organization's responsibility. FlowSquad ships with support for SSO, RBAC, field-level encryption, and air-gapped deployment to help you meet your own security requirements.

12. Changes to This Policy

We may update this policy from time to time. Changes will be published on this page with an updated date at the top. Continued use of the website or the software after changes are posted constitutes acceptance of the updated policy.

13. Contact

For any privacy-related questions or requests, please contact us at:

FlowSquad
support@flowsquad.ai